Terms of Use for Blossom TMS

Effective Date: January 1, 2025

1. Introduction

Welcome to Blossom TMS! These Terms of Use govern your access to and use of our website, online services, and communication platforms. By using our website or engaging with our services, you agree to comply with these terms. If you do not agree, please refrain from using our website or services.

Blossom TMS provides psychiatric and mental health services, including Transcranial Magnetic Stimulation (TMS), under the guidance of licensed professionals. These Terms of Use do not replace or modify any patient-provider agreements, consent forms, or professional medical advice provided in person or through telehealth services.

2. Acceptance of Terms

By accessing, browsing, scheduling an appointment, or using any services provided through this website, you confirm that:

• You have read, understood, and agreed to be bound by these Terms of Use and our Privacy Policy.
• You are at least 18 years old or have obtained legal guardian consent to use our services.
• If you do not agree with these Terms of Use, please do not access or use our website or services.

3. Modifications to Terms of Use

Blossom TMS reserves the right to modify or update these Terms of Use at any time. Any changes will be posted on our website with an updated “Effective Date” at the top. Your continued use of our website and services following such updates constitutes your acceptance of the revised terms.

4. Medical Disclaimer

• The content on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
• Use of this website does not establish a doctor-patient relationship between you and Blossom TMS providers.
• If you have a psychiatric emergency, please call 911 or go to the nearest emergency room.
• Do not disregard professional medical advice based on information obtained from this website. Always consult with a qualified healthcare provider regarding any mental health concerns.

5. Appointment Scheduling & Cancellations

5.1 Scheduling

• Appointments may be scheduled through our website, phone, or in person.
• Availability is subject to clinician schedules, medical necessity, and patient eligibility.

5.2 Cancellations & No-Shows

• We require at least 24 hours’ notice for appointment cancellations or rescheduling.
• Missed appointments or no-shows may result in a cancellation fee as outlined in our clinic policies.
• Frequent no-shows or late cancellations may lead to service limitations or dismissal from care.

6. Fees & Payment

• Fees for psychiatric evaluations, follow-up visits, and treatments (including TMS therapy) are clearly outlined in our billing policies.
• Payment is due at the time of service unless other arrangements have been made.
• Insurance coverage varies, and patients are responsible for verifying coverage with their provider. Any uncovered or denied claims remain the patient’s responsibility.
• Blossom TMS is not responsible for payment disputes between a patient and their insurance provider.

7. Use of Website & Online Services

By accessing this website, you agree to:

• Use the website only for lawful purposes related to mental health services.
• Not interfere with the website’s security, functionality, or availability for other users.
• Not submit false, misleading, or fraudulent information through our contact forms or scheduling system.

Blossom TMS reserves the right to terminate or restrict access to users who violate these terms.

8. Patient Confidentiality & Privacy

• We adhere to HIPAA (Health Insurance Portability and Accountability Act) regulations to protect your medical information.
• Personal health information (PHI) shared during appointments or through online portals is securely stored and not shared without your written consent, except as required by law.
• Please review our Privacy Policy for detailed information on how we collect, store, and protect your data.

9. Communication & SMS Messaging

9.1 Text Messaging (SMS) Notifications

Blossom TMS may use SMS messaging to communicate with patients regarding:

• Appointment reminders
• Patient care notifications
• Billing and insurance updates
• Important clinic announcements

9.2 SMS Opt-Out Policy

• You may opt out of SMS messages by replying “STOP” to (509) 694-3175.
• Upon opting out, you will receive a confirmation message, and no further SMS messages will be sent.
• Message and data rates may apply based on your mobile carrier’s plan.

If you need assistance with SMS messaging, reply with “HELP” or contact our office at (509) 694-3175.

10. Website Security & Data Protection

Blossom TMS implements reasonable security measures to protect website users; however:

• No online system is 100% secure, and we cannot guarantee protection against cyber threats.
• Users are responsible for ensuring the security of their own login credentials when using patient portals.
• We encourage you to use strong passwords and avoid sharing sensitive information over unsecured networks.

11. Intellectual Property & Copyright

• All content on this website, including text, images, logos, and layouts, is owned or licensed by Blossom TMS and protected by copyright laws.
• You may not copy, reproduce, distribute, or modify any content from this website without prior written consent from Blossom TMS.

12. Third-Party Links & External Websites

• Our website may contain links to external websites for informational purposes.
• Blossom TMS is not responsible for the privacy policies, content, or practices of third-party sites.
• Use of external links is at your own risk.

13. Limitation of Liability

By using this website, you agree that:

• Blossom TMS is not liable for any direct, indirect, incidental, or consequential damages related to website use.
• We do not guarantee that our website will be free from errors, viruses, or interruptions.
• Any technical issues that disrupt website access are not our responsibility.

14. Termination of Services & Website Access

Blossom TMS reserves the right to:

• Restrict or terminate website access for users who violate these terms.
• Decline services to patients who engage in abusive, threatening, or inappropriate behavior toward staff.
• Modify or discontinue services at any time without prior notice.

15. Governing Law & Dispute Resolution

• These Terms of Use are governed by the laws of the State of Washington.
• Any disputes arising from website use or services shall be resolved in the courts of Spokane County, Washington.

16. Contact Information

For any questions regarding these Terms of Use, please contact us:

📞 Phone: (509) 694-3175
📧 Email: ptcare@blossombhealth.com
📍 Address: 930 N. Mullan Rd Ste 1, Spokane, WA 99206